URBAN TRANSFORMATION CENTRES
The UTCs in Kuala Lumpur, Malacca and Perak are completed.
There will be a total of 13, with the next three to be in Pahang, Johor and Sabah.
Rural Transformations Centres (RTC) will also be built. The first RTC is in Kedah.
THE UTC IN IPOH, PERAK is to be found in the old Super Kinta Building.
The information came from Scott Thong Yu Yuen. Thanks!
I am pleased to learn that the PASSPORT RENEWAL at the UTC requires NO FORM to be filled while you have to fill in the usual form at the main office in Jelapang!
Also, they are open at lunch time!
*The Registrar of Societies has no office at the UTC Perak.
Pejabat JPJ UTC Perak
Address :Aras 3, Bangunan UTC Perak Off Jalan Dato’ Onn Jaafar 30300 Ipoh Perak
Telephone:05-249 4960 (UTC Information Counter)
Office Hours: Monday – Friday : 08.00 am – 10.00 pm
Saturday – Sunday : 08.00 am – 6.00 pm
*Immigration: Passport counters remain open throughout the lunch break.
*JPJ: Counters for road tax and driving licence renewal remain open during the lunch break.
|List of Departments available at Super Kinta|
*COMMENT ABOUT JPN:
A RECENT VISITOR SAYS THAT RECEPTION AT THE JPN WAS RUDE AND SLOW.
*COMMENT ABOUT TELEKOM MALAYSIA: NOT HELPFUL!
A FRIEND WHO WENT TO TM FOR HELP WITH HER FAULTY MODEM WAS GIVEN A TELEPHONE NUMBER AND TOLD TO CALL IT.
“Settle it with them yourself,” the man said.
However, she had already called the same number several times and nobody had turned up. That was why she went to the TM office at the UTC.
01 April 2014| last updated at 07:56PM
Flies and filth at food courts
SHOCKING CONDITIONS: Many people have complained about poor hygiene at food courts at the Rural Transformation Centre in Gopeng and Urban Transformation Centre building in Ipoh.
The Medan Selera food court in the state’s Urban Transformation Centre in Ipoh is facing a similar problem and checks by Streets found that the situation is even worse.
The floor was covered in dirt and grime.
There were leftover food, discarded tissues and cigarette butts. The food court is under the supervision of Ipoh City Council (MBI).
Benjamin Paul, 23, who was visiting the nearby UTC complex complained about the stench from the wet market below the one-stop centre.
“It is quite an ordeal to patronise the UTC at times. I understand that there is no space in the building, but they could do a better job of cleaning the market.”
Monday, 3rd February 2014
Arrived at UTC Perak at 8.10am, waited for doors to open at 8.30am.
Joined the queue and got numbers 1035, 1036 and 1037.
Queued up to get photos taken.
The Passport office now insists on taking your photos. They charge Rm12 for 4 photos. Elsewhere, it is RM10.
Then it’s waiting time.
At 10.35am, we have been processed. We leave, to return at 12.00noon to collect our passports.
Taking into consideration the large number of people, the process is relatively quick.
One-stop centre clocks 1.5m visitors
IPOH: THE Urban Transformation Centre (UTC), here, has received nearly 1.5 million visitors since it opened in January.
The one-stop centre houses 57 service providers, including 37 government agencies, 13 private companies, and non-governmental organisations.
UTC Perak director Sharulnizam Jaafar said he was satisfied with the public reception and added that the management would not be resting on its laurels.
“The public response has been very encouraging. It is an indicator that the concept of a unified one-stop centre that places various agencies under one roof is a good idea,” he said.
“The management is continually thinking of ways to improve the services for the good of the people.”
Sharulnizam said a number of projects were planned to improve the functionality and aesthetics of the complex.
He said feedback from the public indicated that there were not enough parking bays, especially during peak hours.
“Most of the responses from the public centre on the parking problem,” he said.
“This area can get congested, despite the fact that we have 740 parking lots in the surrounding areas.
“So to solve this problem, we are in discussions with the Ipoh City Council to add another 300 parking lots in the near future.”
Sharulnizam said there were also plans to modernise and bring more vibrance to the surrounding areas.
RENEWING A DRIVER’S LICENCE AT THE JPJ, UTC PERAK.
FRIDAY, 7 JUNE 2013
I went to the UTC to renew my wife’s driver’s licence.
The first stop was the photo kiosk to get the photo developed. You get the standard 4 copies for RM10.
Two young women run it, warm and cheerful people…
Note all the photos you can have taken, including photos for the application form to get married.
Next stop is my destination, the JPJ office.
I go to get my number.
My number is 1036. They are currently serving 1024. The time is 9.43am.
By 10.13am, I am done. My wife’s driver’s licence has been renewed for 5 1/2 years, and it will expire on her birthday, 25 December.
Quick, efficient service!
Wednesday, 20 March 2013
I went to the UTC again, my second visit, this time with my wife. She had to renew her international passport.
PARKING IS A SERIOUS PROBLEM
Aware of the parking problems INSIDE the building, I kept an eye out for empty parking slots as we reached the vicinity. There was one, and I went right in with no hesitation. It was only a 23 minute walk to the UTC from here.
The Immigration Department is in No. 39, and quite a walk from the Information counter.
Take a number.
Within 2 minutes, my wife’s number comes up and she is at the counter. Look at the time on the photo: 1358, that is, 1.58pm.
After being attended to, she sits and waits, and at 2.10pm, her number comes up at the Payment counter. She pays, RM300.
She is told to return in an hour, so we went outside and walked across to the Yik Foong Complex. Looked around, had a drink, etc, and returned to the Immigration Dept.
It’s time to pick up her renewed passport.
Look at the time in the photo: 1452, that is, 2.52pm. Quick and efficient, just like the time I was there in February.
Here are other photos I took of the UTC.
My Muslim friends, there is a surau for men, and one for women.
The toilet for males is simple, not large, but clean and relatively unused.
THE UTC PERAK
WHEN YOU ARRIVE AT THE MAIN ENTRANCE
You can ask for directions…
Signs are everywhere but they are above your head and the writing may be a wee bit too small…
An alternative is to use one of the interactive kiosks..
This page has the Directory.
Another page has the various agencies..
Renewing a Passport at the Immigration Department at the UTC Perak
A 5 year renewal costs Rm300 but for me, it was RM150 as I am a senior citizen. What did I need? My present passport, a passport-sized photo, RM150 and my IC (Mykad).
I arrived outside the Immigration Dept.
It was 1.16pm.
After I got a number, a counter clerk attended to me. That was at 1.18pm, two minutes later.
There were hardly anyone there. IT WAS LUNCH TIME, so people didn’t expect anyone to be working.
Yes, the Immigration Dept personnel were working right throughout lunch time!
At 1.21pm, I had been processed, and waited till 1.27pm when my umber came up at the Payment Counter.
I paid, and was issued a receipt at 1.29pm.
At 1.30pm, I was outside, and took this photo.
I was told to return at 2.30pm to take my renewed passport.
Note the time on the photo: 1.30pm.
After walking around, eating lunch and snapping a few photos, I returned to the place, at 2.28pm.
At 2.30pm, I waited near to counter 9 to collect my passport.
On my left was this place, manned by Immigration Dept personnel. Forgot to bring a photo? They will do it right there and then.
As you can see for yourself, there are several counters but it isn’t a busy place. Yet. Give other people more time and they’ll come at lunch time, too!
A few people were waiting to be processed.
Three minutes after taking the last photo, I collected my passport and left.
Processing time: 1.16-1.29pm.
Collection of passport: one hour later, at 2.30pm.
Not bad. In fact, very quick.
16 February 2013| last updated at 07:38PM
UTC booth to promote agencies’ tourism packages
THIS IS THE VVIP WHO CAUSED SUCH PROBLEMS FOR THE TRADERS, THEIR CLIENTS, DRIVERS AND OTHERS…
15 February 2013| last updated at 10:35AM
Najib receives warm welcome in Perak
IPOH: Thousands of people attended the official opening of the Perak UTC here this morning by Prime Minister Datuk Seri Najib Razak.
NAJIB AND ZAMBRY, THE TWO MOST UNPOPULAR MEN IN THE VICINITY OF THE UTC!
NAJIB IS COMING TO OPEN THE UTC, AND THAT IS BAD NEWS FOR HAWKERS, STALL HOLDERS AND OTHERS ALL AROUND THE UTC.
NAJIB’S COMING MEANS A LOT OF PROBLEMS AND INCONVENIENCE, AND LOSS OF BUSINESS.
Not just tomorrow but since yesterday, Wednesday, 13 February 2013. Some say, a total of 3-5 days.
Will Najib and Zambry give them red packets?
Thursday, 14 February 2013
Don’t go to the UTC tomorrow, Friday, 15 February 2013 as it will be packed with BN (read ‘UMNO’) supporters welcoming Najib.
Unless you hope to get his autograph or have your photo taken with him.
Posted by mantaro on Thursday, February 14, 2013
Keadaan Jalan Dato’ Onn Jaafar yang sesak dengan kenderaan akibat penutupan tiga jalan utama berkenaan
IPOH – Golongan peniaga di Pasar Besar Ipoh kesal dengan penutupan beberapa jalan utama, di sini.
14 February 2013| last updated at 11:39PM
30,000 to attend opening of UTC in Ipoh tomorrow
- 10 Jan 2013
- Metro Perak
- By EDMUND NGO email@example.com Photos by SAIFUL BAHRI
Happy with progress
Dr Zambry happy with overall work on UTC and Sultan Azlan Shah Airport
Mentri Besar Datuk Seri Dr Zambry Abdul Kadir is satisfied with the construction of two major projects in Ipoh. MENTRI Besar Datuk Seri Dr Zambry Abdul Kadir made a surprise visit to check on the progress and condition of two major projects in Ipoh – the Sultan Azlan Shah Airport and Urban Transformation Centre (UTC).
Later, Dr Zambry made a brief visit to the Perak UTC, his second visit to the 500 sq m facility at the former Super Kinta Shopping Centre site.
The centre is the third after Malacca and Kuala Lumpur, and is the largest in the country.
“I am very happy with the speed of construction as it was completed within seven weeks and I am glad the state government can use the centre as planned.
“UTC is strategically located in the heart of Ipoh city and since it was opened on Jan 2, there has been encouraging response from the public,” he said.
Dr Zambry said a good number of Ipoh folk were seen queing up for services at agencies such as the Ipoh City Council, Road Transport Department and National Registration Department.
“UTC is a new landmark in Ipoh and Perak, where we hope to re-energise the atmosphere in the city centre.
“I therefore urge the public to visit the 57 agencies for their services, available from 8.30am to 10pm except for public holidays,” he said.
ONCE IT WAS THE SUPER KINTA SHOPPING CENTRE. NOW IT IS THE PERAK UTC.
About 51 governmental and nongovernmental agencies, including Tenaga Nasional Bhd, Telekom Malaysia Bhd, the Perak Water Board, state secretariat office, and Road Transport Department will provide services
- 3 Jan 2013
- Metro Perak
- By IVAN LOH and FONG KEE SOON firstname.lastname@example.org
Perak UTC has opened
51 govt and NGOS to provide services at the one-stop centre
THE country’s third Urban Transformation Centre (UTC) has opened its doors to the public in Perak.
Datuk Bandar Datuk Roshidi Hashim said the state government had instructed all government agencies to commence operations at the Perak UTC located at the site where the Super Kinta Shopping Centre once stood.
“About 51 governmental and nongovernmental agencies, including Tenaga Nasional Bhd, Telekom Malaysia Bhd, the Perak Water Board, state secretariat office, and Road Transport Department will provide services to the people at the centre that was completed last month,” he told reporters when visiting the Perak UTC prior to its opening yesterday.
Roshidi said the centre was expected to be officially launched by the end of January or early February.
The centre with ample parking bays within and around the building, opens from 8.30am to 10pm daily except on public holidays.